Help center
Help for public previews and app-first actions.
Find guidance for browsing public Closet+ content, inspecting rentable items, understanding trust signals, and opening the mobile app for personal actions.
Need account help?
Account-specific support should happen in the mobile app where the user can be authenticated.
Help topics
These categories match the public web scope. Article routes can be added later under `/help/[slug]`.
How rentals work
Learn the public flow from discovering an item to opening the app for rental actions.
BrowseOpen appRentReturn
Returns
Understand return expectations and why rental lifecycle actions stay inside the app.
Due datesReturn flowItem handoff
Cleaning and hygiene
See how Closet+ presents trust signals around item condition and cleaning status.
ConditionCleaning statusItem care
NFC tags
NFC tags should open stable public pages with safe web fallbacks and app handoff.
Tap flowItem pagesApp links
Partner shops
Partner inventory appears through public item pages, marketplace browsing, and linked looks.
InventoryItem photosAvailability
Payments
Payment and checkout details are handled in the mobile app, not on public web pages.
App checkoutReceiptsRental charges
Account
Public web previews are visible without auth; personal account features stay in the app.
ProfilesFollowingSaves
Contact
Use the app for account-specific support. Public web pages should not expose private account data.
App supportPublic pagesSafety
Public web support rules
The website can educate and route users, but private support flows should stay authenticated in the app.
1
Public pages can explain how Closet+ works, but they should not expose private rental or account details.
2
Rent, save, follow, comment, payment, and account support actions should open the mobile app.
3
NFC and shared links should land on stable public web pages before handing off to the app.
Quick paths
Start with the most common public web journeys, then open the app when the action becomes personal.
Planned article routes
Future help detail pages should live under `/help/[slug]` and use a narrow article layout.
/help/how-rentals-work
/help/cleaning-and-hygiene
/help/nfc-tags
/help/returns
/help/item-condition
/help/partner-shops
/help/contact